Every Step Protects Your Cargo — and Your Peace of Mind
Most forwarders tell you "what they do." We tell you what you get — at every single step.
You Book Online — We Send You the Shenzhen Warehouse Address
One quote, one booking number, one warehouse address. Ship your goods from your factory or Taobao/1688 supplier straight to our Shenzhen facility — we handle everything from the moment it arrives.
- 24-hour inbound confirmation — we signal the moment your goods hit the dock, with a carton count SMS.
- No lost cartons — every pallet is barcode-scanned on arrival and matched to your booking.
Inspection & Protective Repack — With Photo Evidence
We open-box inspect every incoming carton, send you photos, and flag damage before it sails. Specialty cargo gets compliance packing; oversized gets wooden crates. Never a silent "ship it anyway."
- Photo-proof packing report — you see exactly how your goods are packed, pallet by pallet.
- Damage alert before loading — if anything looks broken, we pause and message you, not ship it silently.
Proper Export Declaration — No Shortcuts, No Surprises
We file formal China export declaration with correct HS codes and compliance paperwork (MSDS, UN38.3, FDA for specialty goods). Your DDP duties are calculated before the container sails — the price you book is the price you pay.
- No hidden duty upcharges — DDP quote includes tariff, MPF, HMF, and customs bond. Period.
- Zero seizures on specialty cargo — pre-validated documentation on every batteries/cosmetics/liquids booking.
Sea Freight Sails — You Get a Real Bill of Lading Number
The moment the vessel departs, we send you the master bill of lading number, ETA, and voyage tracking link. You can check the vessel position on any marine tracker. No more "we'll let you know when it arrives."
- Real MBL within 48h of sailing — not an internal reference, a bank-verifiable bill of lading.
- Weekly in-transit updates — vessel position, weather delays, ETA changes pushed to your account.
USA Customs — Cleared by Our In-House Licensed Broker in 3 Days
We use our own US-licensed customs broker (not a third party) — that means median clearance in 3 days, not the 7–10 day lottery other forwarders give you. If CBP asks questions, we answer them the same day.
- In-house USA licensed broker — direct accountability, no hand-off, no blame games.
- Container pulled within 24h of release — the port clock starts ticking, and so do we.
Final Mile Delivery — FBA Warehouse or Your Doorstep, With POD
FBA appointment? We book it. Home address? We deliver with a lift-gate truck. Either way, you get a Proof of Delivery with timestamped signature or warehouse receipt. Shipment closed, file archived, job done.
- POD emailed within 24h of delivery — signed BOL or Amazon receive confirmation, always archived.
- 30-day post-delivery support — claims, damage, FBA rejection disputes? We stay on the line.
